Yes, you will need to create an account with the website in order to place an order. This is because the website needs your personal information in order to process and deliver your order to you. Your personal information will be kept secure and will not be shared with third parties, as outlined in the website’s Privacy Policy.

Creating an account on the website is a quick and simple process. You will typically be asked to provide basic information such as your name, email address, and a password. Once you have created an account, you can add items to your cart and proceed to the checkout process.

During checkout, you will be prompted to enter your shipping and billing information. This information will be used to process your order and ensure that it is delivered to the correct address. If you have any concerns about providing your personal information, be sure to review the website’s Privacy Policy to understand how your data will be handled.

The website currently only accepts direct bank transfer.
This involves transferring the total amount due for your order directly from your bank account to the website’s bank account.
You will need to initiate the transfer from your bank’s online banking platform or by visiting a local bank branch.
If you have any questions about the payment methods available on this particular website, you can contact us via Whatsapp +60132536385.

The website provides local courier service through Poslaju as its default Third Party Logistic Partner. Poslaju is a reliable and efficient courier service that specializes in local delivery within a Malaysia.

Once your order has been processed and shipped, Poslaju will pick up the package from our store and deliver it to your specified address. Depending on your location and the shipping option you choose, delivery times may vary.

It’s important to note to check the shipping options available before placing your order.

Additionally, shipping costs may vary depending on the size, weight, and destination of your package, so it’s important to review the shipping policy to understand the fees and delivery options available.

If you have any questions about the website’s shipping methods or policies, you can usually find more information in the website’s FAQ section or by contacting us via Whatsapp +60132536385. 

We are practicing Roast to Order to assure customer receive our coffee at the optimal condition and freshness.

D2C (Direct To Customers) customers:

PENINSULAR MALAYSIA

Your order will be processed, packed and shipped within 1 – 4 working days. We estimate your package will be delivered to your address within 3 working days, depending on the region and season.

SABAH & SARAWAK

Your order will be processed, packed and shipped within 1 – 4 working days. We estimate your package will be delivered to your address within 7 – 14 working days, depending on the region and season.

REST OF THE WORLD

Your order will be processed, packed and shipped within 1 – 4 working days. We estimate your package will be delivered to your address within 3 – 7 working days, depending on the region, season and the logistic service of your choice.

B2B (Business to Business a.k.a Wholesales) customers:

PENINSULAR MALAYSIA

Your order will be processed, packed and shipped within 7 working days. We estimate your package will be delivered to your address within 3 to 7 working days, depending on the region and season.

SABAH & SARAWAK

Your order will be processed, packed and shipped within 7 working days. We estimate your package will be delivered to your address within 7 – 14 working days, depending on the region and seasons.